As mentioned in a prior post, I purchased an open-box LG 360 camera from a seller on Amazon- and the LG customer service experience began. After several failed attempts to use various versions of LG Bridge and on different Windows and Mac computers, I had given up and was using an older 360 Camera application from the Google Play store.
Yesterday I chanced upon a post on the LG Users forum on Google plus that had a capture of the R10510L firmware. Another post on the page made me aware of the ‘UPPERCUT’ application this able to load firmware to LG devices without using their bloatware LG Bridge (re: bloatware as I have zero interest in their mandatory LG Drive to run LG Bridge).
After installing LGUP (included in package) and UPPERCUT, I was able to update my LG 360 camera to R10510L. :)
I am still unable to connect to the camera via LG Bridge. The updated Android application is much faster to connect and take pictures (old app had a 1-2 second delay after pressing the on-phone button).
My miserable experiences with LG’s US support has convinced me to stay clear of any future LG purchases; It really felt like it was lowest-bid out-sourced customer support as it was complete ‘I-don’t-give-a-fuck’ correspondence.
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